SHIPPING

  • ROLUS does not currently ship internationally. 

  • Please send a photo of your damaged order along with your order number and tracking number to support@rolus.com.

  • Please send your order number and tracking number to support@rolus.com.

  • Please send your order number and tracking number to support@rolus.com.

PAYMENT

  • ROLUS accepts all major credit cards including Visa, MasterCard, AMEX, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. 

  • In most cases, the refund is labeled as ‘Pending’ for up to 2 business days, and it can take up to 10 business days for the customer to receive the refunded amount.

  • Shopify Payments is one of the most secure payment processors available. Shopify uses 128-bit SSL encryption technology to protect your customers' information during checkout.

Product information

  • Let’s not overthink this! You don’t need a science degree to understand what’s in ROLUS. Our key ingredients that we talk about are our bespoke ROLUS Botanical Blend for the Refreshing taste, Hawaiian Sea Salt acting as replenishing Electrolytes, Greek Verbena to support immunity and Asian Ginseng as a regenerating adaptogen. We do also include additional individual electrolytes, such as, potassium citrate, calcium citrate, and magnesium sulfate.

  • ROLUS is packed with good stuff, like electrolytes and adaptogens. We could get into the science about what makes these so effective – but the thing you need to know is they’re there to keep you hydrated,along with also having a great taste- helping you feel closer connected to the world around you, as well as helping you feel just simply amazing from the inside out.

Refunds & returns

  • We do not accept returns. You are liable for any orders placed or charges that incur prior to the cancellation request.However, you may be entitled to a refundif your product arrives damaged. If that’s the case, please send an image of the damage to support@rolus.com

    All refunds will be processed via the payment method used to place the applicable order. Please allow at least four weeks for any refund to be processed; refund times may vary based on your payment card issuer.